Epic Games Store receives 'no questions asked' refund policy

The Epic Games Store refund policy wasn’t that flexible at launch but the company has now made amends. The new policy is similar to the one that Steam offers which obviously works in Epic’s favor since it’s looking to steal Steam’s thunder. The new refund policy is more flexible and allows for unlimited refunds. There are some conditions attached to that, obviously. When the Epic Games Store was launched, it only allowed customers to request two refunds in an entire year. They were allowed refunds even with unlimited hours of play but customers had to submit details like their IP address in a support ticket to get their money back.Epic has now confirmed that obtaining refunds is going to be easier. Customers can get unlimited refunds within 14 days of purchase, provided that they have racked up less than two hours of play time.Customers are currently required to submit a support request in order to obtain a refund. Epic’s Sergey Galyonkin does say that the team is working on a

Epic Games Store receives 'no questions asked' refund policy

It's no secret that Steam's game refund policy is one of the most generous in the digital distribution industry. Whereas many stores don't allow refunds at all -- or only allow them for unresolvable ...

Mon 14 Jan 19 from Techspot

Epic Games Store Enacts New Policy To Match Steamís Unlimited Refunds

When Epic Games was gearing up to launch Fornite for PC gamers, it decided to bypass the popular Steam store to get around the cut of profits Valve demands. Instead, Epic Games created its ...

Sun 13 Jan 19 from HotHardware

Epic Games Store Refund Policy Now Allows Unlimited Refunds

The Epic Games Store refund policy wasn’t that flexible at launch but the company has now made amends. The new policy is similar to the one that Steam offers which obviously works in ...

Sun 13 Jan 19 from Ubergizmo

Epic's updated game store refund policy matches Steam

The Epic Games Store wasn't all that refund-friendly on launch. You could only ask for two refunds in an entire year (albeit after unlimited hours of play), and you had to submit ...

Sun 13 Jan 19 from Engadget

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